About Managed

Delivering managed and transformational IT services to Mid-Market & Enterprise clients.

For over 12 Years our mission has gone beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters - their business.

We deliver Desktop through to core Cisco and Microsoft support services. Winner of Best IT Managed Service Provider from CRN for three consecutive years and featuring in The Sunday Times Tech Track 100 as one of the top IT companies in the UK.

All of our team members have a service obsession. We measure ourselves by our clients’ success, partnering with our clients to drive the best business outcomes together and ensuring the customer experience underpins everything we do.

We are a customer-obsessed business, not just focusing on customer retention, our focus is on increasing satisfaction and ultimately increasing our customer lifetime value.

Our team are responsive, knowledgeable and go above and beyond at every opportunity 24x7x365. Listening, asking relevant questions and being flexible, agile and easy to do business with whilst applying innovative thinking and best practice is at the core of everything we do.

With customers across diverse industries and global markets our credibility of services is attained by stringent compliance to expectations, services deliverables and cost competency. Working in partnership with each customer to maintain and development our services via our continuous service improvement and quality assessment processes, this contributes to improving credibility and exceeding expectations in terms of service delivery, quality, and cost.

We have held our BSI certifications ISO27001 ISO20000 ISO9001 ISO14001 for over 6 Years so Quality is at the centre of everything we do.

2009

Our founding year

We were founded in September 2009. No customers, no employees just a vision to build the best managed service provider we could be.

2016

New Facility

We completed the £1.5m build of our Head Office in Central Milton Keynes. Created more jobs and continued to win new customers.

2017

Sunday Times

The day we were listed in the Sunday Tech Track 100, we bought up all the papers at the newsagents.

2018

MSP of Year

We were incredibly proud to win the CRN MSP title for the 3rd year in a row. The team grew to over 60 employees.

2019

Celebrating 10 Years!

We celebrated our tenth birthday! We focus on the future of managed. Building systems and developing our team to take us into the next decade of our journey.

2020

Managed247 Ltd becomes Managed

We change our trading name to Managed and gave ourselves a new logo and website to go with our new name! Shortlisted for SDI MSP of the Year 2020. Growing employee head count and a growing list of great customers.

2021

Celebrating 6 Years of Quality Standards

We renewed our BSI ISO Certification in ISO9001, ISO14001, ISO20000 and ISO27001 for a further 3 years having held the certification since 2015. We also welcomed new team mates to assist with a growing list of customers.

2022

New Website & Highest Net Promoter Score

We launched our new website along with some adding more people and upgraded tools to our service desk. Our Net Promoter Score records the highest value since records began.