Malware concept with person using computer

What is Shadow IT?

Technology plays a crucial role in how we work in 2024 – but what happens when employees start using tech tools that aren’t officially approved by the company? That’s where Shadow IT comes into play. As a company providing IT support solutions in Milton Keynes, we’ve seen this phenomenon crop up more and more frequently – […]

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Operator click icon button to contact IT helpdesk or IT support

IT Help Desk vs IT Support: What’s the Difference?

In the ever-evolving landscape of business technology, two terms often come up when discussing organisational IT infrastructure: IT Help Desk and IT Support. While these terms are sometimes used interchangeably, they actually refer to distinct services that play crucial roles in maintaining smooth operations. Let’s dive into the nuances of these two concepts and explore

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Data Center Programmer Using Digital Laptop Computer

What is the IT Environment?

In today’s digital age, businesses and organisations rely heavily on technology to streamline operations, enhance productivity, and drive growth. At the core of this technological infrastructure lies the IT environment – a complex ecosystem of hardware, software, networks, and data that enables seamless communication and collaboration. In the following blog, we’re going to go over

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