Co-Managed Services

If you have an internal IT team you need the right partner to work alongside them

Co-Managed IT Services

Your internal IT team are exceptional, but it is rare for  IT teams to handle all of the company’s IT requirements on their own.

If your IT team is busy handling everyday tasks, then they may benefit from the support of our co-managed services.

Managed247 seamlessly work alongside your IT team, allowing them to focus on long-term IT projects and tasks, secure in the knowledge that the organisation’s primary IT needs are being fulfilled by a trusted partner.

We work alongside the existing IT team to develop a strong partnership that gives them the support they need to better serve your business.

A Co-Managed IT Service Partner brings huge benefits to those seen with an internal IT team working on their own.

  • Extended Hours of Service Desk Operation to 24x7x365
  • Use your existing ITSM and Monitoring tools or ours
  • Reduce Recruitment Issues and Skills Gaps
  • Improve Net Promoter Score
  • Stay In Control
  • Gain Better Insight & Service Reporting
  • Build Additional Service Capabilities
Managed247 IT Support Engineer taking a break with a tea

Our Accreditations

Chart showing a high net promoter score for Managed247 and their IT Support services

From the 1st January to 31st December 2023 our IT Service Desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60.

A Co-Managed IT Partner will deliver:

Extended Hours of Operation to 24x7x365

Improved End User Feedback High Net Promoter Score

Your ITSM and Network Monitoring Tools or Ours

Vendor Training & Certifications for Internal IT Team

Reduce the continual cycle of recruitment for skills gaps

Free your Internal IT Team to concentrate on the IT Projects that make your business successful

Build Additional Service Capability around your existing teams such as ITIL Processes.

A partner by your side and always on your side to tackle technical challenges together

0800 033 4800

100 Avebury Boulevard
Milton Keynes

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