Co-Managed Services
If you have an internal IT team you need the right partner to work alongside them
Co-Managed IT Services
Your internal IT team are exceptional, but it is rare for IT teams to handle all of the company’s IT requirements on their own.
If your IT team is busy handling everyday tasks, then they may benefit from the support of our co-managed services.
Managed247 seamlessly work alongside your IT team, allowing them to focus on long-term IT projects and tasks, secure in the knowledge that the organisation’s primary IT needs are being fulfilled by a trusted partner.
We work alongside the existing IT team to develop a strong partnership that gives them the support they need to better serve your business.
A Co-Managed IT Service Partner brings huge benefits to those seen with an internal IT team working on their own.
- Extended Hours of Service Desk Operation to 24x7x365
- Use your existing ITSM and Monitoring tools or ours
- Reduce Recruitment Issues and Skills Gaps
- Improve Net Promoter Score
- Stay In Control
- Gain Better Insight & Service Reporting
- Build Additional Service Capabilities
Our Accreditations
From the 1st January to 31st December 2022 our IT Service Desk achieved a Net Promoter Score (NPS) of 91 against an industry average of 60.
A Co-Managed IT Partner will deliver:
Extended Hours of Operation to 24x7x365
Improved End User Feedback High Net Promoter Score
Your ITSM and Network Monitoring Tools or Ours
Vendor Training & Certifications for Internal IT Team
Reduce the continual cycle of recruitment for skills gaps
Free your Internal IT Team to concentrate on the IT Projects that make your business successful
Build Additional Service Capability around your existing teams such as ITIL Processes.
A partner by your side and always on your side to tackle technical challenges together