News and insights.
Guides, explainers and company news from the Managed247 team. Practical IT, cloud and cyber security thinking from a UK managed service provider.
May 2026An evening at the world's greatest driving event, on us
You are invited to the complimentary Managed247 PalmerSport Sunset Event at Bedford Autodrome on 30 June 2026. Race-car driving, hospitality and networking for technology and business leaders.
May 2026The AI cyber threat has moved from theoretical to operational
Sky News, Anthropic and the UK AI Security Institute confirm AI is now running 80 to 90 percent of a real cyber attack autonomously. A considered read for CIOs, CTOs and CISOs.
April 2026We are now a Google Cloud Partner, completing our multi-cloud expertise
Managed247 is now a Google Cloud Partner, completing multi-cloud expertise across the three leading platforms for resilient UK service desk support.
March 2026Microsoft introduces a new AI powered Microsoft 365 E7 suite for businesses
Microsoft's new AI powered Microsoft 365 E7 suite bundles Copilot, Agent 365 and enterprise security for productivity with governance and control.
February 2026Microsoft Purview: Everything You Need to Know
What Microsoft Purview is, who needs it, and how it helps businesses discover, protect and govern sensitive data for compliance and lower risk.
January 2026Managed247 is official sponsor of the U18 Marlow FC Girls football team
Managed247 is now an official sponsor of the U18 Marlow FC Girls football team, championing future talent and equal opportunities in sport.
January 2026Observability: 3 ways our new platform will transform your IT monitoring
Our new Observability platform cuts ticket fatigue, gives true end-to-end IT and OT visibility, and resolves issues with predictive intelligence.
December 2025What are managed IT services?
A plain guide to managed IT services: what they are, what is included, and why UK businesses choose an MSP to manage and protect their IT.
December 2025Everything you need to know about Microsoft 365 Copilot AI
What Microsoft 365 Copilot AI is, the benefits it brings to your business, and the licensing and requirements you need to get started.
December 2025Managed Nominated for Managed Services Project of the Year 2022
Managed has been shortlisted for three categories at the prestigious ITE Awards 2022, held in London in May 2022.
December 2025The Five Benefits of ITIL as a Service
Five benefits of ITIL as a Service: stronger processes, lower internal manpower, a better end user experience, 24-hour cover and full auditability.
November 2025Charity begins at work for Managed247 Employees
How two Managed247 employees have raised money for cancer, children's healthcare, schools and homelessness charities.
November 2025Quality matters: why cyber insurers are demanding these certifications from your MSP
Why cyber insurers now demand ISO27001, ISO20000 and Cyber Essentials Plus from your MSP, and what it means for your cover.
November 2025Managed247 Certified Great Place to Work
Managed247 has earned 2025 and 2026 Great Place To Work Certification, based on what our employees say about working here.
November 2025Learn how to accelerate your IT strategy with F1 precision at our exciting 2026 conference
Join Inside Track 2026 at McLaren F1 HQ to learn how F1-inspired precision can accelerate your IT strategy, performance and agility.
November 2025Five ways to Include People in Digital Transformation
Five practical ways to involve and engage your employees so your digital transformation succeeds.
November 2025Can AI make Managed Service Providers even more powerful?
How AI tools like ChatGPT can help managed service providers build a faster knowledge base, speed up diagnosis and improve the customer experience.
November 2025Why should public sector organisations consider the G-Cloud 13 Framework?
What the G-Cloud 13 framework is, the benefits it brings to public sector procurement, and how Managed247 can help.
November 2025Challenges to Overcome in Digital Transformation
The common challenges of digital transformation and practical ways to overcome them, from change hesitation to inflexible legacy systems.
November 2025What is Digital Transformation?
What digital transformation means, why it matters, and the steps organisations take to meet modern customer expectations using the cloud.
November 2025Do not keep your head in the clouds
Cloud storage costs energy and money. Practical ways to cut waste, run more efficiently and reduce your carbon footprint.
November 2025On-site IT vs Remote IT Support: What is Best for Your Business?
Compare on-site and remote IT support: the features, benefits, limitations and the factors that decide which suits your business.
November 20256 Critical Signs Your Business Needs Outsourced IT Support
Six clear signs your business needs outsourced IT support, the benefits it brings, and how to choose the right UK IT provider.
November 2025Top 3 IT Consulting Firms
A guide to the top IT consulting firms: our selection criteria, the top three, notable mentions, how to choose the right partner and key trends in IT consulting.
November 2025What is ITIL? A Comprehensive Guide
A comprehensive guide to ITIL: what it is, its core components, the service lifecycle, the benefits, certification levels and best practices for IT service management.
November 2025IT Support: What It Is and Why Your Business Needs It
What IT support is and why it matters: timely fixes, proactive monitoring, cyber security, tailored solutions, 24/7 help, lower costs and staff training.
November 2025The Main Benefits of IT Services for Financial Industry
The main benefits of IT services for the financial industry: stronger security, efficiency, better client experience, scalability, compliance and more.
November 2025What is IT Asset Management (ITAM)?
A guide to IT asset management (ITAM): what it is, why it matters, the ITAM process, the benefits, key components and how to choose the right ITAM solution.
November 2025What is IT Service Management (ITSM)?
A clear guide to IT service management (ITSM): what it is, its purpose, the benefits, the key components, frameworks and what to consider when implementing it.
November 2025Zero Trust Security: Everything You Need To Know
A clear guide to Zero Trust security: what it is, its key principles, how to implement it, the benefits and the challenges to consider along the way.
November 2025What is Shadow IT?
A guide to shadow IT: what it is, common examples, the security and compliance implications, and practical strategies to manage and mitigate the risks.
November 2025What is IT Infrastructure?
A guide to IT infrastructure: what it is, why it matters, the role of managed IT, the core services it offers and why investing in it benefits your business.
November 2025The 3 Best Cloud Service Providers in the UK
A guide to the three best cloud service providers in the UK, the selection criteria that matter, key cloud trends and how to choose the right provider.
November 2025Benefits of Using Managed IT Services for Small Businesses
How managed IT services help small businesses with cost savings, security, proactive support, scalability, 24/7 help, backups and tailored solutions.
November 2025IT Infrastructure Security: Everything You Need to Know
A guide to IT infrastructure security: what it is, the key components, security policies and best practices, implementation measures and compliance.
November 2025IT Infrastructure Assessment: Complete Checklist
A complete IT infrastructure assessment checklist covering hardware, software, network, data storage, security and compliance, plus benefits and challenges.
November 2025Benefits of Managed IT Services for Law Firms
How managed IT services help law firms with tailored solutions, stronger data security, compliance, cost-effectiveness and scalable, future-proof IT.
November 2025What is Managed IT Services: A Complete Guide
A complete guide to managed IT services: what they are, the core components, the benefits, how they work, and how to choose the right UK managed service provider.
November 2025How to Choose the Right IT Support Provider for your Business
A practical guide to choosing the right IT support provider: assessing your needs, key selection criteria, the selection process and finalising the agreement.
November 2025What is Infrastructure Monitoring?
A guide to IT infrastructure monitoring: what it is, how it works, why it matters, key tool features, the benefits, best practices and challenges.
November 202510 Best Practices for IT Asset Management
Ten best practices for IT asset management, from asset discovery and inventory to lifecycle management, audits, licensing, security and continuous improvement.
November 2025Co-Managed IT vs Managed IT Services: What is the Difference?
Co-managed IT vs managed IT services compared: how each works, the key differences in control, flexibility, cost and scalability, and which suits your business.
November 2025Best Remote IT Support Tools to Enhance Efficiency
A guide to the best remote IT support tools, the selection criteria that matter, the main tool categories and how to match them to your business size.
November 2025What is the IT Environment?
A guide to the IT environment: what it is, why it matters, its key components, the main types and the challenges and best practices for managing it well.
November 2025Understanding IT Support Tiers: A Comprehensive Guide
A comprehensive guide to IT support tiers: what each tier does, how escalation works, the benefits of a tiered model and how to tailor it to your business.
November 2025IT Infrastructure Support: A Complete Guide
A complete guide to IT infrastructure support: what it is, why it matters, its core components, best practices and when to outsource to a provider.
November 2025IT Support Ticket System: A Complete Guide
A complete guide to IT support ticket systems: what they are, their benefits, how to implement one and the best practices for managing support tickets.
November 20255 Most Common IT Issues for Businesses
The five most common IT issues businesses face, from network and software problems to data security, hardware failures and slow performance, plus how to fix them.
November 20253 Types of IT Services for Your Business
A guide to three key types of IT services for your business: managed IT services, cloud computing and cyber security, plus how to choose the right ones.
November 2025IT Help Desk vs IT Support: What is the Difference?
IT help desk versus IT support: what each one does, the key differences in scope, expertise and focus, and when to use one over the other.
November 2025Proactive IT Support vs. Reactive IT Support: A Comparison
A comparison of proactive and reactive IT support: how each works, the benefits, the limitations, and how to choose the right approach for your business.
October 2025Get the Inside Track on Tech & F1 - 22nd November 2024
Inside Track is a free conference for CIOs and IT Directors at Red Bull Racing in Milton Keynes on 22 November 2024, with vendor insight and an F1 factory tour.
October 2025Cyber insurance and data security: the hidden risks of AI
How AI tools can expose confidential data, why insurers are wary of AI, and the steps to adopt AI securely and protect your cyber insurance cover.
October 2025Should Quality Matter When Choosing an IT Managed Service Partner?
Why BSI ISO certifications and quality management systems should be a key factor when choosing an IT managed service partner you can trust.
October 2025Microsoft Solution Partner Modern Work for Managed247
Managed247 is a Microsoft Solutions Partner for Modern Work, helping businesses use Microsoft 365 to boost productivity, collaboration and hybrid working.
October 2025What is IT Consulting?
What IT consulting is and how IT consultants help with IT architecture, project management, lower costs, expert knowledge and stronger data protection.
October 2025What will be trending in the world of IT in 2023?
Our IT predictions for 2023: less data centre use, more cloud, continued cyber security focus, the rise of MSPs, productivity measurement and greener IT.
October 2025Microsoft Solution Partner Infrastructure Specialisation
Managed247 has achieved the Microsoft Solution Partner Infrastructure Specialisation, recognising its expertise in Azure and infrastructure solutions.
October 2025Seasons Greetings from Everyone at Managed247
Season's greetings from everyone at Managed247 to our customers, employees and partners, with thanks for a special year and best wishes for the year ahead.
October 2025Is Azure Virtual Desktop Right for My Business?
What Azure Virtual Desktop is and three reasons it suits UK businesses: easy remote work, strong digital security and a cost-effective pay-for-what-you-use model.
October 2025What is Microsoft Copilot? | AI Tools for Office365
What Microsoft Copilot is and how this AI for Microsoft 365 boosts creativity, productivity, skills and collaboration across Word, Excel, Outlook and Teams.
October 2025Benefits of Simple, Secure and Sustainable IT Recycling
How IT recycling reduces e-waste in landfill, prevents toxic exposure, lowers the carbon footprint of IT and keeps device disposal secure and sustainable.
October 2025What is Microsoft Azure?
What Microsoft Azure is, the difference between on-premise and cloud storage, the hybrid approach, and how Managed247 can deliver Azure for your business.
October 2025Top 20 Reasons for Outsourced IT Service Desk at Holiday Season
Twenty reasons an outsourced IT service desk partner helps businesses with internal IT teams stay resilient and supported through the busy holiday season.
October 2025Microsoft 365 licensing update for customers in all markets
What the 2024 Microsoft 365, Office 365 and Teams licensing changes mean for UK enterprise, SMB and frontline customers, and how Managed247 can help.
October 2025Will 'The Great Resignation' impact your IT?
How the Great Resignation affects IT recruitment and why outsourcing to a managed service provider frees up teams, improves retention and adds round-the-clock cover.
October 2025Remote Work Checklist
A useful remote working checklist from Microsoft that the Managed247 team keeps to hand and is happy to share with you.
October 2025The Perks of Productivity
Five ways the right technology and IT processes can boost workplace productivity, reduce costly downtime and prepare your business for growth.
October 2025Five ways to enhance your IT security
Five practical ways to strengthen your IT security: MFA, end user awareness training, Microsoft Secure Score, spam and web filtering, and third party certification.
October 2025Managed's commitment to seven years of service excellence
How Managed247's four BSI ISO accreditations underpin our commitment to the environment, quality, the service desk and information security.
October 2025The Benefits of Outsourcing Your IT Support
How outsourcing IT support to a managed service provider helps UK organisations with maintenance, cost, vendor management and freeing up internal teams.
Want this expertise on your side?
Book a 30-minute call. We will talk through your IT challenges and show you where Managed247 can help.
Book a 30-minute discovery call