Customer First IT Services

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Managed IT Services

Are you on the lookout for managed IT service providers in the UK? If the answer is yes, you’ve come to the right place. At Managed247, we’ve taken on the responsibility of managing the IT needs of businesses that you already know. Some of them include Princes Foods Group, Hitachi, and Watford F.C.

If you’re looking for a reliable, professional, and experienced MSP that can support your business and its IT needs around the clock, contact us today. You can do that either by clicking on the yellow ‘Get In Touch’ button in the top right corner of the screen or by calling us on 0800 033 4800.

The Importance of IT Services for Business Success

If you’ve landed on this page, there is a strong chance that your business makes use of IT in one way or another. And although the benefits of using IT in business are undisputed, at the very least, your company’s IT infrastructure needs to be maintained.

And without a specialist by your side, keeping your business data safe, ensuring compliance, and making the most out of IT is a far-fetched dream for most businesses. Not to mention how costly it can be for your business if a crucial component of your IT infrastructure fails – such as your network systems or if there is a security breach.

When you partner with a reputable managed IT service provider such as Managed247, you can rest assured that all of your company’s IT needs will be met around the clock. This will result in smoother operation, increased bottom line, and one less thing that you and your staff need to worry about.

Managed 247 IT Support

Founded in 2009, we are a managed IT services company delivering IT support desk and cloud technologies to mid-market and enterprise private sector clients. From the 1st of January to the 31st of December 2023, our IT service desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60.

Our team is responsive, knowledgeable, and goes above and beyond at every opportunity. We are also certified to BSI ISO 27001, 20000, 14001, and 9001. We are listening, asking relevant questions and being flexible, agile and easy to do business with whilst consistently applying innovative thinking and best practices.

Transform & Innovate.

Dedicated IT Service Desk

If you make use of IT, big or small, IT-related issues are inevitable. Having an MSP by your side such as Managed247 around the clock to support your entire company – no matter what issues you may face is invaluable in ensuring business continuity.

Monitoring & Automation

At Managed247, one of our goals is to prevent problems before they arise. And to do that, we will monitor all of your IT processes around the clock. That way, if anything were to go wrong, we’ll be able to catch it and address it before it has an impact on your business.

Transformation & Innovation

Each year, the digital landscape sees more innovation than any year prior. And this is true regardless of the industry that your business is in. When you partner with an MSP like ours, making sure that your business makes the most out of what’s currently available in terms of technology in your industry will be one of our top priorities.

Chart showing a high net promoter score for Managed247 and their IT Support services

From the 1st January to 31st December 2023 our IT Service Desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60.

Core Features of Our Managed IT Services

Available to Your Business 24/7

As the name of our company suggests, our managed IT services in the UK will be available at your disposal 24 hours a day, 365 days a year. That way, your company and its IT needs will be cared for around the clock, minimising downtime even when you and your employees are not conducting business.

Our Staff Have Decades of Hands-On Experience

One unique selling point (USP) of our managed IT services is that all of our staff is extremely experienced. So, whether you’re looking for managed security services, cloud services, remote monitoring services, or any other managed service, you can rely on our fully trained and professional technical staff.

Guaranteed Open Line of Communication

In the IT sector, having an open line of communication is crucial. Whether you have a question, want to raise a concern, or want to request an issue to be resolved, you can do that around the clock, and one of our support staff members will be with you right away.

Young female programmer working on laptop in the office

Dedicated IT Service Desk

Our dedicated IT Service Desk offers you a service desk that will support your business 24/7, 365 day, either becoming your IT support or helping your existing team.

Monitoring & Automation

We utilise 16 tools to monitor and automate the systems we look after for our clients. Each an enterprise tool to ensure we look after your systems and keep them up to date.

Transformation & Innovation

Our professional services team are able to collaborate, explore and design in ways that our clients and prospects comment are a truly refreshing change to our competition.

Why Managed247

There are several reasons why Managed247 can be the right MSP for your business. For starters, everyone who works at Managed247 is obsessed with delivering our customers with the best possible service. And it shows. In 2023, our IT service desk managed to achieve an NPS (Net Promoter Score) of 92 out of 100. This is 32 points higher than the industry average.

Aside from our customer-centric focus, we are also highly accredited within the IT industry. Some of the accreditations we have include BSI ISO 27001, 20000, 14001, and 9001. As part of our service offerings, businesses can take advantage of various expertise ranging from standard desk support and remote application hosting services to infrastructure management and more.

And if you’re still sitting on the fence about whether Managed247 is the right choice for your business, feel free to read reviews on the internet from our past customers. They’ll help solidify the decision that you’re thinking of making.

 

FAQs

A managed service provider, also known as an MSP is an IT company that manages the IT of another company on their behalf. These types of services are usually delivered remotely, but in our case, our managed IT services are also available in person (within the area that we cover).
If you never want to worry about keeping your IT infrastructure secure or up to date, all you need to do is find a reliable MSP and negotiate and sign a service-level agreement. That’s about as complicated as working with an MSP can get.

As the phrase suggests, managed IT services refers to a group of services that will be managed on behalf of your business by an MSP. These services can include anything from managing your company’s entire IT infrastructure to managing specific components or tasks within your IT department.
When you outsource the IT needs of your business to a reliable and professional MSP, you and your team don’t need to worry about running into issues with your IT. Instead, you can focus on other areas of your business and moving the company forward.

The managed services model is extremely popular for one reason. Hiring and training an in-house IT department is not only time-consuming but it’s also very expensive. That’s why most mid-level and enterprise businesses outsource all of their IT needs to third-party companies (such as Managed247) that specialise in delivering managed IT services.
Aside from the time and cost savings benefits of outsourcing your company’s IT needs to a third-party contractor, here are a handful of reasons why you need to consider hiring us as your IT MSP:

  • You will have access to our IT technical support staff 24 hours a day, 365 days a year
  • We are certified to BSI ISO 27001, 20000, 14001, and 9001
  • We’ve been providing managed IT services for over 15 years
  • We offer on-site and remote support
  • Businesses that you already know (Domino’s, Hitachi, and Watford F.C.) are already taking advantage of our services

When looking for a managed services provider, you need to be very careful. The worst thing you can do is partner with an unreliable and sub-par managed IT service provider. Doing so will only add more stress to your operations when things do go wrong.
To avoid such a scenario, there are a few things that we recommend you look at when researching the different managed services providers in your area:

  • The companies that they have worked with in the past
  • The reputation that they have (based on online reviews from past customers)
  • Their accreditations in the IT industry
  • Whether they offer the services that your business specifically needs
  • The experience of the IT support staff that the company employs

Yes, we do. Please bear in mind that in-person managed IT services are only available in and around the London area. Currently, we offer in-person managed IT and IT support services in Milton Keynes, Birmingham, Essex, and a few other locations.
If you’d like to find out if we can provide your business with in-person managed IT services and support in your specific area, please get in touch with us today. You can do that either by clicking the yellow ‘Get In Touch’ button in the top right corner of your screen or by calling us on 0800 033 4800.

0800 033 4800

100 Avebury Boulevard
Milton Keynes
Buckinghamshire
MK9 1FH

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