Identity Theft Detection and Response - ITDR
Protecting identities. Preserving trust.
Identity is the new security perimeter. ITDR defends your accounts from takeover, detecting suspicious activity and locking out attackers before damage is done.
Partnered with the best
Support that scales with your business
Our UK-based team becomes an extension of yours, handling everything from first-line queries to complex escalations.
94.1 (+1.4 YoY)
NPS score
One of the highest Net Promoter Scores in the IT services industry, well above the industry average of 60.
24/7
support
Real human support, day or night. No call centres, no scripts, just immediate help when you need it.
16+
years in service
Trusted by leading organisations across the UK, with a track record of keeping businesses running round the clock.
The structure, scale, and skillset to meet your needs.
Whether you’re fully outsourcing or just need additional coverage, we embed our analysts directly into your workflow, working with your tools, your processes, and your pace.
Integration with Microsoft & Azure AD
Works natively with your existing identity tools.
Scalable identity protection
From small teams to global enterprises.
Expert oversight
Analysts investigate identity-based threats and guide remediation.
Results we are proud of
Crockett & Jones Client Case Study Trailer
QPR Football Club Client Case Study Trailer
Tilbury Douglas Client Case Trailer
Got questions? We've got answers.
How is ITDR different from multi-factor authentication?
Multi-factor authentication (MFA) adds an extra login step. ITDR continuously monitors for suspicious behaviour—like unusual login locations or impossible travel—and takes action even if MFA has been bypassed.
Can ITDR integrate with Microsoft 365 and Azure AD?
Yes. Our ITDR solution works natively with Microsoft 365, Azure AD, and other identity providers, making deployment straightforward.
Will users be disrupted if false positives occur?
We configure adaptive policies to minimise disruption. If extra verification is required, users are prompted with step-up authentication, not locked out entirely.
How does ITDR help with compliance requirements?
Identity protection is a key part of GDPR, ISO, and other frameworks. ITDR provides monitoring and reporting that demonstrate proactive identity security.
Turn challenges into wins with the right IT partner.
We support ambitious teams with always-on IT, proven processes, and expert guidance tailored to your industry and goals.
