Dedicated IT services

Your team without the management overhead

With a fully dedicated team of analysts, Managed247 delivers 24/7 IT support that’s exclusive to your business, tailored to your systems, and always on.

Partnered with the best

Support that scales with your business

Our UK-based team becomes an extension of yours, handling everything from first-line queries to complex escalations.

Contact our team

Fully dedicated analysts

From 1st to 3rd line, providing tailored, focused support.

Reliable, personal service

Analysts understand your business inside out.

ITIL‑Driven Best‑Practice Support

Certified to BSI ISO‑20000 standards.

94.1 (+1.4 YoY)
NPS score

One of the highest Net Promoter Scores in the IT services industry, well above the industry average of 60.

24/7
support

Real human support, day or night. No call centres, no scripts, just immediate help when you need it.

16+
years in service

Trusted by leading organisations across the UK, with a track record of keeping businesses running round the clock.

The structure, scale, and skillset to meet your needs.

Whether you’re fully outsourcing or just need additional coverage, we embed our analysts directly into your workflow, working with your tools, your processes, and your pace.

Built for your business

A dedicated desk means your analysts know your systems, your priorities, and your people—no shared queues or diluted focus.

Always available

24/7/365 support ensures your staff get help when they need it, wherever they are in the world.

ITIL-certified experts

Every analyst works to ITIL best practice and ISO-20000 standards, ensuring consistent, reliable service quality.

Results we are proud of

See all
Crockett & Jones Client Case Study Trailer
IT Support

0:32 min

Crockett & Jones Client Case Study Trailer
Northamptonshire shoemaker Crockett & Jones has been hand-crafting beautiful leather shoes since 1879, so they know a thing or two about driving a business forward. In the digital age they recognise that a proactive approach to IT is now critical to their productivity, and came to Managed247 looking for a partner who could take that side of things off their hands.
QPR Football Club Client Case Study Trailer
IT Support

0:35 min

QPR Football Club Client Case Study Trailer
Queens Park Rangers Football Club has been a proud part of English football since 1882, with a rich heritage and a focus on continuous improvement both on and off the pitch. Recognising the importance of technology in supporting their operations and fan experience, QPR partnered with Managed247 to ensure their IT runs smoothly around the clock—allowing the club to focus on delivering success where it matters most.
Tilbury Douglas Client Case Trailer
IT Support

0:29 min

Tilbury Douglas Client Case Trailer
Tilbury Douglas has been shaping the UK’s built environment for over 140 years, delivering complex construction and engineering projects across multiple sectors. With technology now central to efficiency and collaboration, they partnered with Managed247 to ensure their IT infrastructure remains reliable, secure, and proactively managed—freeing their teams to focus on building the future.

Got questions? We've got answers.

How is this different from shared service desks?

You receive a dedicated team solely focused on your business, no shared workload.

Can we keep using our own ITSM tool?

Absolutely, you can integrate with your existing systems or switch to ours.

What certifications do you hold?

Our team operates under BSI ISO‑20000 best‑practice frameworks.

How personalised is the service?

Entirely. Our analysts are briefed to know your business nuances and priorities.

Turn challenges into wins with the right IT partner.

We support ambitious teams with always-on IT, proven processes, and expert guidance tailored to your industry
and goals.

Book your free consultation