Looking for IT Support in London?
IT Service Desk Support in London
Are you on the lookout for business IT support in London? If the answer is yes, you’ve come to the right place. At Managed247, we have provided dozens of mid-level and enterprise clients with bespoke IT support solutions in and around the central London area for over 25 years.
So, whether you’re looking for an IT support partner who specialises in cyber security solutions, regular service desk support, or an MSP who can help your business only in times of emergency, we’ve got you covered.
To find out more about our IT support services in London, get in touch with our friendly team today. You can do that either by calling us on 0800 033 4800 or by enquiring through our website.
IT Service Desk Support in London
Business is becoming increasingly fast-paced, and the right technology can help your company thrive. With the help of our IT support services, we can help your business unlock its potential and make the most of the technology at your disposal.
We offer a wide range of IT support services in London to help our clients with all of their IT needs, covering everything from the day-to-day to emergency support to help your business in everything it does.
Having 24/7 IT support is a must for today’s businesses. Whether you’re looking for a shared IT service desk or a dedicated service for your company, we can provide you with the support you need.
Our IT support services provide help and support 24 hours a day, 7 days a week. Whether your business operates remotely, in an office or uses a hybrid model, we can provide the service desk solution that meets your business’ unique requirements. We provide desktop support as well as Cisco and Microsoft support and maintenance, providing a range of services for your business.
We partner with our clients to provide the highest levels of customer support and troubleshooting, driven by a passionate team and a commitment to achieving results.
So, whether you’re looking for an IT support partner who specialises in cyber security solutions, regular service desk support, or an MSP who can help your business only in times of emergency, we’ve got you covered.
To find out more about our IT support services in London, get in touch with our friendly team today. You can do that either by calling us on 0800 033 4800 or by enquiring through our website.
Core Features of Our IT Support Services in London
IT Support Available 24/7
Unlike most IT support companies, one of our unique selling points (USPs) is that our IT support services are available to our customers 24 hours a day, 365 days a year. That way, if you decide to partner with us, you can rest assured that your business and its IT needs are going to be taken care of around the clock.
We’ll Tailor Our Service to Your Needs
Every business that we work with gets a tailored version of our service desk support services. That way, you not only know what support you can expect but you also won’t have to pay for services that your business is not going to use.
Our Engineers Can Resolve Any IT Problem
Having provided 24/7 IT support in London for over 25 years, you can rest assured that our experienced and knowledgeable team can take care of any IT problem your business may be facing.
Benefits of Our IT Support Services
Save Money From Hiring an Internal IT Team
Hiring and training your own internal IT team is a costly and time-consuming process. That’s one of the main reasons why mid-level and enterprise businesses in London outsource their IT needs to managed service providers (MSPs) like us.
Online & In-Person Support
Another unique benefit of partnering with Managed247 is that our IT support service will be available to your business both over the Internet and in person. That way, there won’t be an issue our engineers won’t be able to resolve.
Fast & Efficient Problem Resolution
Our engineers are not only capable of addressing any IT-related problem, but they can do it quickly and in the most efficient manner possible. That way, if your business operation is affected, you’ll be up and running in no time.
Why choose Managed247?
Managed247 is a leading London IT services company, working with clients across different sectors to provide the highest levels of IT support. Our services are scalable and can be adapted to suit your business’ needs, providing a bespoke service that can help you get more from your business.
Launched in 2009, Managed247 is much more than an IT support company. We can help transform and innovate, implementing solutions that will transform your business to help it unlock its full potential. Whatever your ambitions, we’re here to help you achieve them.
We’re proud to have been named Best IT Managed Service Provider from CRN for three consecutive years and featured in The Sunday Times Tech Track 100 as one of the top IT companies in the UK.
Do more through transformation and innovation.
Technology can bring business ideas to life, and with Managed247’s skills and expertise, we provide advice and implement solutions that will help take your business to the next level. With more than 12 years of experience, we connect our clients to solutions that can bring significant improvements to their ways of working.
FAQs
What Is The Meaning Of IT Support Services?
The phrase ‘IT support services’ refers to a broad range of services provided by a managed service provider (MSP) to a business looking to outsource their IT needs. The primary goal of MSPs in the likes of Managed247 is to ensure the security and efficiency of current IT systems, business continuity, and to help users troubleshoot and resolve any technical problems they may face.
How Do IT Services Work?
That would depend on the IT support provider in London that you partner with. In our case, we will have a consultation call to find out the exact needs of your business. Then, we’ll tailor our IT support packages to the unique needs of your business. That way, you know exactly what type of IT support you’re going to get and not have to pay for professional services that you’re not going to use.
Once the service level agreement is signed and we’ve become partners, any time your business has an issue related to IT, we are just a phone call away from helping you resolve it.
What Does An IT Support Person Do?
An IT support person is a specialised individual within the field of IT. Broadly speaking, as their professional title suggests, their responsibilities lie in providing an IT support service to their customers. To give you an example, the technical engineers in our IT support company in London help our customers with:
- Troubleshooting technical issues reported by end-users
- Providing data protection and cyber security services
- Providing general consultancy services
- Installing, configuring, and updating software and hardware
- Performing routine maintenance tasks on IT systems
- Providing technical assistance and guidance to end-users
- Managing user accounts, email addresses, and access permissions
- Creating a roadmap for disaster recovery
The above are just some examples of what we’re capable of. Our support staff are very experienced and can provide your business with virtually any type of IT support that it needs.
How Quickly Can I Expect Assistance When An Issue Arises?
While we can’t speak on behalf of any other London IT support company, providing timely assistance to requests from our clients is our number one priority. The second you experience an issue, we are only a phone call away. Once in touch with your dedicated account manager, they’ll notify one of our internal IT team members and they’ll be with you right away.
How Can I Take Advantage Of Your IT Support Services In London?
If you’d like to enquire about our 24/7 IT support services in London, please get in touch with our support engineers today. To do that, please enquire through our website by clicking on the yellow ‘Get In Touch’ button at the top right corner of the screen or call us on 0800 033 4800.
From the 1st January to 31st December 2023 our IT Service Desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60.