Looking for IT Support in Milton Keynes?
IT Service Desk Support in Milton Keynes
Are you looking for professional, round-the-clock IT support in Milton Keynes? If the answer is yes, consider it managed with Managed247. For over 15 years, we’ve been at the forefront of providing IT support to businesses in the Milton Keynes area.
We offer a wide range of 24/7 IT support services to help our clients with all of their IT needs, covering everything from resolving day-to-day issues to emergency support. Whether your business operates remotely, in an office or uses a hybrid model, we can provide the service desk solution that meets your business’s unique requirements.
If you’d like to find out more about our ongoing Milton Keynes IT support services, get in touch with us today. We’d be happy to have a chat and see how we can help your business.
The Importance of Localised IT Support for Businesses
If you’re making use of any form of IT within your business, it’s not a matter of if a problem arises. It’s a matter of when. What’s more, is that IT issues can vary greatly and require a unique approach to be resolved.
For instance, a problem with your network infrastructure may cause you to lose access to the internet or a crucial software for your business can unexpectedly stop working. The list of IT-related issues that can arise goes on and on. What’s more is that these problems tend to happen at the most inconvenient times, causing additional stress and pressure on you and your staff.
To protect your business from IT problems and ensure smooth operation, having a trusted IT support partner at your disposal is key. At Managed247, we can help your business quickly identify and resolve any IT problem remotely or in person.
Do more through transformation and innovation.
Technology can bring business ideas to life, and with Managed247’s skills and expertise, we provide advice and implement solutions that will help take your business to the next level. With more than 12 years of experience, we connect our clients to solutions that can bring significant improvements to their ways of working.
Core Features of Our IT Support Services in Milton Keynes
We’ll Tailor Our IT Support Service to Your Business
Why pay for IT support services that you won’t use? It doesn’t make much sense, which is why we will tailor our services to your business and its IT needs. Customer satisfaction is of utmost priority for us, and that’s one of the ways we manage to achieve it.
We Can Assist You 24/7/365
You read that right. We handle IT support requests from our customers around the clock. Whether it’s Christmas Day at 3 AM or any other day or time of the year – our remote & on-site IT department will be readily available to assist you in finding a solution to your IT problem.
We Can Resolve Any IT-Related Problem
The problems that can arise when using any form of technology can vary to a great extent. When you hire Managed247, you can rest assured that our IT support specialists have the skills, knowledge, and experience to quickly address any IT-related problem your business may be facing.
Benefits of Our Local IT Support Services
Save Money From Hiring an Internal Team
The average business in Milton Keynes will save anywhere from 30 to 45% each year compared to building an internal IT support team. What’s more, is that we can give you far better service coverage that’s available to you 24/7/365 all while you don’t need to worry about management overhead.
We Can Help You Remotely & In-Person
As we’re local to Milton Keynes, our local IT support services can be delivered to your business either over the Internet or in person. That way, there won’t be an IT-related issue that our team can’t help your business resolve.
Quick Resolve Time
Whether your IT problem requires remote support or an on-site visit, our goal is always the same – get to you and resolve your IT problem as quickly as possible. That way, you can get back to business as usual.
Why Choose Our IT Support in Milton Keynes?
Managed247 is one of the leading IT companies in Milton Keynes, working with clients across different sectors to provide the highest levels of IT support. Our services are scalable and can be adapted to suit your business needs, providing a bespoke service that can help your business grow.
Launched in 2009, Managed247 is much more than an IT support company. We can help transform and innovate, implementing solutions that will transform your business to help it unlock its full potential. Whatever your ambitions or business goals, we’re here to help you achieve them.
We’re proud to have been named Best IT Managed Service Provider from CRN for three consecutive years and featured in The Sunday Times Tech Track 100 as one of the top IT companies in the UK. Here are a handful of other reasons why businesses in Milton Keynes rely on us for their IT support:
- We are fully accredited by trusted industry bodies (BSI ISO 27001, 20000, 9001, and 14001)
- We are the trusted IT partner for businesses that you know, including Dominos and Sports Information Systems (SIS) – among others.
- Our in-house IT specialists are available on demand both remotely and for on-site visits
Do more through transformation and innovation.
Technology can bring business ideas to life, and with Managed247’s skills and expertise, we provide advice and implement solutions that will help take your business to the next level. With more than 12 years of experience, we connect our clients to solutions that can bring significant improvements to their ways of working.
From the 1st January to 31st December 2023 our IT Service Desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60.
FAQs About IT Support Milton Keynes
What Is IT Support?
In most basic terms, IT support refers to a range of services provided by a specialised IT company such as Managed247. Some examples of IT support services that we offer our customers in Milton Keynes include hardware, software, network, and security support. That way, if your business ever runs across an IT-related problem, we will be there to help you – either remotely or in person.
How Does IT Support Work in Milton Keynes?
While we can’t speak for any other IT company in Milton Keynes, we can give you a brief overview of how our IT support services in the area work. Prior to onboarding your business, we will take all of its IT needs into consideration. Then, we’ll create a fully managed custom IT support package just for you. That way, you won’t be paying for services that you are never going to use.
Once your business is onboarded, any time you come across an IT problem – be it to do with network security and cyber threats, hardware, software, or any other, our dedicated team of IT specialists will be ready to assist you on demand, 24/7. What’s more is that since we are local to Milton Keynes, if resolving the problem remotely doesn’t work – we will send out a person to fix the problem in person.
What Types of Businesses in Milton Keynes Can Benefit From IT Support Services?
The truth is that any business that takes advantage of any form of IT can benefit from working with an IT support service provider. You never know what IT-related problem you might run into, and not being able to solve it on your own can cost your business a lot of money. To give you an example, some of the businesses that we provide exceptional support to in Milton Keynes include:
- Sports
- Information
- Systems (SIS)
- Dominos Pizza
- Hypnos
- Hitachi
As you can see, we support businesses from various industries. If you think your business can benefit from IT support in Milton Keynes, don’t hesitate to get in touch with us today. We’d be more than happy to have a chat and see how we can help you.
What Specific IT Services Do You Offer for Businesses in Milton Keynes?
As a market leader in Milton Keynes, we offer local businesses several specific IT services, including:
- Shared, co-managed, or dedicated IT support
- IT project management & architecture
- Migrating to the cloud
- Cloud networking
- Penetration testing
- Micrososft365 & Microsoft Azure
- EDR
- Compliance testing
- Cyber security training
The list goes on and on. For a full breakdown of all of our IT services, please browse through the navigation menu on the top of our website or click the yellow ‘Get in Touch’ button on the top right of your screen.
How Quickly Can I Expect Assistance When an Issue Arises?
If an issue arises, we will connect you with one of our remote support team members right away. If the problem is bigger or can’t be resolved remotely, we will send out a specialist who will resolve the issue in person. As our services are available to you 24/7, 365 – rest assured that we will be with you as soon as possible, regardless of the time of day.