Co-Managed IT vs Managed IT Services: What’s the Difference?

team of IT professionals working together

In today’s fast-paced business world, companies are increasingly relying on technology to streamline their operations and stay competitive. As a result, the demand for IT support services has skyrocketed, with two of the most popular options for businesses being managed IT services and co-managed IT. But what exactly are these services, and how do they differ? In this article, we’ll explore the key differences between co-managed IT and managed IT services to help you make an informed decision for your business.

What is Managed IT Services?

Managed IT services involve outsourcing your company’s IT operations to a third-party provider; this top provider then takes full responsibility for monitoring, maintaining, and supporting your IT infrastructure, including hardware, software, and networks. With managed IT services, you can focus on your core business functions while leaving the technical aspects to the experts. You can take a look at our blog: Managed IT Explained for more details. 

What is Co-Managed IT?

Co-managed IT, on the other hand, is a hybrid approach that combines the expertise of an external IT provider with your in-house IT team. In this model, your internal IT staff works alongside the managed service provider to manage and maintain your technology infrastructure. In short, co-managed IT allows you to leverage the skills and knowledge of both teams, ensuring a more comprehensive and efficient IT support system.

Key Differences Between Co-Managed IT and Managed IT Services

Level of Control

With managed IT services, you transfer full control of your IT operations to the service provider, while co-managed IT allows you to retain some level of control and involvement in your IT decision-making process.


Co-managed IT offers greater flexibility, as you can choose which aspects of your IT operations to outsource and which to keep in-house. Managed IT services, on the other hand, typically involve a more comprehensive outsourcing arrangement.


While both options can be cost-effective, managed IT services often come with a fixed monthly fee, whereas co-managed IT costs may vary depending on the level of support required and the size of your in-house IT team.


Managed IT services are highly scalable, allowing you to easily adjust your level of support as your business grows. Co-managed IT can also be scaled, but may require more coordination between your in-house team and the external provider.

Benefits of Managed IT Services

  • Predictable Costs: With a fixed monthly fee, managed IT services help you budget more effectively and avoid unexpected IT expenses.
  • Access to Expertise: Managed IT providers have a team of highly skilled professionals with diverse expertise, ensuring that your IT needs are met efficiently and effectively.
  • Proactive Maintenance: Managed IT services often include proactive monitoring and maintenance, which can help prevent downtime and resolve issues before they impact your business operations.
  • Increased Efficiency: By outsourcing your IT operations, you can free up your internal resources to focus on core business functions, ultimately boosting productivity and efficiency.

Benefits of Co-Managed IT

  • Customised Support: Co-managed IT allows you to tailor your IT support to your specific business needs, ensuring that you receive the right level of assistance for your unique requirements.
  • Knowledge Sharing: By working alongside an external IT provider, your in-house team can gain valuable knowledge and skills, enhancing their expertise and contributing to the overall growth of your business.
  • Improved Collaboration: Co-managed IT fosters a collaborative environment where your internal IT staff and the managed service provider work together to achieve common goals, leading to better communication and problem-solving.
  • Increased Control: With co-managed IT, you maintain a certain level of control over your IT operations, allowing you to make informed decisions and align your technology strategies with your business objectives.

Which Option is Right for Your Business?

Choosing between co-managed IT and managed IT services ultimately depends on your business’s unique needs, goals, and resources. If you have a well-established in-house IT team and prefer to maintain some level of control over your IT operations, co-managed IT may be the best fit. However, if you want to completely outsource your IT responsibilities and focus solely on your core business functions, managed IT services may be the way to go.

Final Thoughts

Ultimately, both co-managed IT and managed IT services offer valuable benefits for businesses looking to optimise their IT operations. By understanding the key differences between these two approaches, you can make an informed decision that aligns with your company’s goals and requirements.

Whether you choose co-managed IT or managed IT services, partnering with a reputable provider like us as Managed 24/7 can help you unlock the full potential of your technology infrastructure and drive your business forward.

So don’t settle for subpar IT support. Contact Managed 24/7 today to discover how we – a top managed IT solutions provider in the UK – can revolutionise your business’s technology landscape and propel you towards success.

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