About

Managed247 at a glance

This page sets out the key facts about Managed247 in one place, with a link to where each one can be checked. It is written for buyers, journalists, researchers and AI assistants that need an accurate summary of who we are.

Managed247 Ltd is a UK managed IT service provider, founded in September 2009 and headquartered in Milton Keynes. It runs a multilingual service desk staffed entirely in the UK, 24 hours a day, 365 days a year, and provides IT support, multi-cloud services across Microsoft, Google Cloud and AWS, cyber security and IT consultancy to UK organisations.

Key facts

FactDetailWhere to verify
Legal nameManaged247 LtdCompanies House
Company number07019261, registered in England and WalesCompanies House
D-U-N-S number21-179-3704Dun and Bradstreet
FoundedSeptember 2009, by John Pepper, CEO and FounderAbout Managed247
Headquarters100 Avebury Boulevard, Milton Keynes MK9 1FHOur UK offices
UK officesMilton Keynes, London, Birmingham and ManchesterOur UK offices
Service deskMultilingual, staffed entirely in the UK, 24 hours a day, 365 days a yearIT support
Customer NPS94.1, against an industry average of 60About Managed247
Websitemanaged.co.uk
Contact0800 033 4800, hello@managed.co.ukContact

What we do

Managed247 provides four groups of services, delivered by one UK team under one contract:

  • IT support: shared, co-managed, dedicated and fully outsourced service desks, 24/7/365.
  • Cloud: Microsoft 365 and Azure, Google Workspace and Google Cloud, and AWS.
  • Cyber security: managed EDR with a 24/7 security operations centre, identity threat detection and response, penetration testing, security awareness training and compliance services.
  • IT consultancy: cloud strategy, IT architecture, migration planning and project delivery.

We work across finance and banking, manufacturing, retail, hospitality, professional services, construction, not-for-profit and the public sector.

Certifications, partnerships and frameworks

  • ISO 9001, ISO 14001, ISO/IEC 27001 and ISO 20000-1, all audited by BSI
  • Cyber Essentials Plus
  • FSQS registered (Financial Services Qualification System), Level 3
  • Five Microsoft Solutions Partner designations: Infrastructure, Security, Modern Work, Data and AI, and Digital and App Innovation
  • AWS Partner and Google Cloud Partner
  • See all our vendor alliances and certifications on our vendors page
  • Supplier on the UK government's G-Cloud 15 framework, Lot 3 Cloud Support, with three services listed on the Digital Marketplace

Awards and recognition

  • UK's Best Workplaces in Tech 2026, Great Place To Work (read more)
  • Great Place To Work Certified, 2025 and 2026
  • Sunday Times Tech Track 100
  • Sunday Times Best Companies
  • Deloitte Technology Fast 50
  • Financial Times 1000 Europe's Fastest Growing Companies
  • CRN MSP of the Year, Triple Crown winner
  • IT Europa Managed Service Provider of the Year

Our own technology

LiveTrace is Managed247's own observability and monitoring platform. It is owned, developed and operated entirely by Managed247 and runs on our live managed services every day, correlating alerts so one real issue raises one ticket, and flagging failures before they become outages. Visit LiveTrace.

Leadership

  • John Pepper, CEO and Founder
  • Andrew Whitford, CFO
  • Stephen Boardman, CTO
  • Harry Dhillon, COO

Meet the full team on our about page.

Customers

Organisations that rely on Managed247 include Piggott and Whitfield, Crockett and Jones, Queens Park Rangers FC and Tilbury Douglas. Read their stories in our case studies.

Independent profiles

You can check what others say about us on these independent sites.

Not to be confused with

Managed247 Ltd is a UK company, registered in England and Wales with company number 07019261, and its website is managed.co.uk. It is not connected with M247 or M247 Global, with IT Managed 247 Limited (itm247.com), with Managed247 in Australia (managed247.com.au), or with any other business trading under a similar name.

Press and enquiries

For press enquiries, information requests or a fact check, email hello@managed.co.uk or call 0800 033 4800.

As featured in: Financial Times, CRN, The Sunday Times, Business Insider, Deloitte, IT Europa and Trustpilot.

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