Strong margin on a recurring monthly service, with multi-year terms and project uplift on top.
Channel Partner Program
Build margin. Keep your customers.
Build margin. Keep your customers.
White-label our 24x7x365 desk.
For MSPs, resellers, consultancies and systems integrators: sell a UK-based, multilingual, multicloud service desk and professional services under your own brand. You own the customer. We stay in the engine room.
The proposition
A service desk you can sell as your own, without staffing one.
24x7x365 UK service desk
Round-the-clock cover delivered entirely from our UK operation. No timezone gaps, no offshore hand-offs, no compromise on quality overnight or at weekends.
Multicloud, by design
Your customers run Microsoft, AWS and Google Cloud. So do we. One desk that supports all three, plus the estate around them.
Multilingual coverage
Native-speaker support across the languages enterprise customers expect, so you can serve international users without building the capability yourself.
High NPS, low churn
Our customer NPS is 94.1 against an industry average of 60. Premium service keeps your customers loyal, and keeps them yours.
Professional services
Migrations, deployments, integrations and managed projects, delivered by our bench under your brand when your pipeline outgrows your capacity.
White-label or co-brand
Run the desk entirely under your own name, or co-brand with us. Emails, portal, call greeting and reporting all carry your identity.
You own the relationship
The customer is yours. We stay in the engine room.
The partner always owns the relationship with the end customer. We are the desk behind your brand, not a competing logo in front of it. There is no direct contact with your customers unless you ask for it, no selling over the top, and no end-runs. The contract and the renewal stay with you.
- Fully white-labelled: emails, portal, call greeting and reporting all carry your brand.
- No direct selling into your accounts, ever.
- Renewals and commercials remain yours. We never hold the customer contract.
- Co-sell when you want us, invisible when you do not.
What partners get
Everything you need to sell it, deliver it and keep the customer.
A managed-service line with the margin, collateral and delivery capacity behind it, without standing up your own operation.
An SLA-backed premium service tier that reduces churn and keeps your customers renewing with you.
White-labelled pitch decks, datasheets, and web and email copy, ready to carry your brand to market.
Industry statistics, benchmark figures and use-case proof points to strengthen every pitch.
A professional services bench for cloud migrations, integrations and managed projects when you need extra hands.
Joint pursuit on the deals that matter, pre-sales support and a named partner contact.
Who it is for
Built for partners that already own the customer relationship.
You bring the customer; we bring the desk, the engineers and the multicloud depth.
MSPs adding capacity
Add 24x7 cover or overflow capacity without hiring extra shifts or running a night rota.
Resellers and VARs
Attach premium support and managed services to your product sales and turn one-off deals into recurring revenue.
Consultancies and SIs
Hand over run-state after the project finishes, under your brand, so the relationship stays with you.
ISVs and software vendors
Wrap your software in a credible 24x7 support layer that scales with your customer base.
Telcos and carriers
Add managed cloud and IT support to your connectivity portfolio without building a desk.
Independents going premium
Offer enterprise-grade service without the body-shop positioning or the overheads.
Dedicated channel team
A team whose only job is making partners successful.
You get a named channel manager, technical pre-sales support and a marketing contact, not a generic helpdesk queue. The team understands partner economics, deal cycles and risk, because that is all they do.
- Named channel manager: one human, on first-name terms, for the life of the partnership.
- Pre-sales engineering on call: technical answers in hours, not days.
- Joint pipeline reviews: quarterly and structured.
- Marketing collateral on tap: white-labelled decks, case studies, statistics and templates.
- A proper escalation path through the channel team, not public support.
Why Managed247
UK-based, multilingual, multicloud. Since 2009.
24x7x365
UK service desk, every shift delivered from the UK
0
Customer NPS, against an industry average of 60
3 clouds
Microsoft, AWS and Google Cloud, supported as standard
2009
Founded, with an award-winning UK team ever since
Apply to join
Apply today. The channel team will reply within one working day.
Tell us a bit about your business and what you would like to white-label or resell. There is no commitment to apply: the conversation starts with a discovery call, a chance to see whether our services and your customer base fit together.