Switch to a better UK IT provider
Outgrown your current IT support, or tired of offshore help desks and slow response times? Managed247 makes switching simple, and we will tell you honestly where we can help before you commit.
Most businesses stay put because change feels risky. We have made it our job to remove that risk: a clear migration plan, no offshore handoffs, and a UK service desk that answers 24/7/365. Every engineer is a UK-based Managed247 employee.
Why UK businesses move to Managed247
- 100% UK delivery. Every engineer is a UK-based Managed247 employee. There are no offshore handoffs, ever.
- 24/7/365 service desk. Round-the-clock cover, staffed in the UK on every shift, with multilingual support for international offices.
- Built for regulated firms. ISO 27001, Cyber Essentials Plus and FSQS-registered, so finance and professional services teams onboard us with much of the due diligence already done.
- NPS 94.1. Measured every quarter, against an industry average near 60.
- Award-winning and full-stack. IT support, cloud, cyber security and consultancy under one roof, from four UK offices.
Switching is simpler than you think
1. Discovery call
A 30-minute call to understand your setup, current contract and the pain points you want gone. There is no hard sell.
2. Transition plan
We map a low-risk migration: knowledge capture, access, documentation and a cutover date that suits you.
3. Go live, fully supported
Your UK service desk is live 24/7/365 from day one. We handle the handover, so your team barely notices.
How we compare
| What matters | Managed247 | Worth checking with others |
|---|---|---|
| UK-based delivery | 100% UK engineers, with no offshore handoffs | Is support fully UK-based, or routed offshore? |
| Service desk hours | 24/7/365, staffed in the UK on every shift | Is cover genuinely 24/7/365 and in-house? |
| Certifications | ISO 27001, Cyber Essentials Plus, FSQS-registered | Which certifications are held, and are they current? |
| Languages | Multilingual UK team for international offices | Can they support sites that do not work in English? |
| UK offices | Four: Milton Keynes, London, Birmingham, Manchester | Where are their people actually based? |
| Customer satisfaction | NPS 94.1, measured quarterly | Will they share a current, measured NPS? |
| Breadth | IT support, cloud, cyber and consultancy in one team | Can one partner cover all four? |
Switching FAQs
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Is switching IT provider disruptive?
Done properly, it is not. We run a structured transition with knowledge capture and a cutover date that suits you, so your team barely notices the change.
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What about our current contract?
We will review your notice period and plan the switch around it. Many clients run a short overlap for a clean, low-risk handover.
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Will our data and systems be safe during migration?
Yes. We are ISO 27001-aligned and Cyber Essentials Plus certified, with a documented, security-first transition process.
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How quickly can you take over our support?
Often within a few weeks, depending on your environment and notice period. The discovery call gives you a realistic timeline.
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Do you support international offices?
Yes. Our UK team is multilingual and provides 24/7/365 cover for offices and remote workers beyond the UK.
Thinking about switching IT provider?
Book a 30-minute discovery call and we will walk through your setup and tell you honestly where Managed247 would help.
or call 0800 033 4800