Target Operating Model Template
Most target operating model templates arrive as a blank slide or a spreadsheet you still have to work out how to fill in. Ours is different. The Managed247 target operating model template is interactive: you work through the IT services your organisation relies on as a simple grid, set who owns each one, and leave with an executive PDF you can take to the board. There is nothing to install and no cost to use it.
What a good target operating model template gives you
A useful template does more than list boxes to complete. It should make the important decision obvious, which for an IT function is sourcing: who is accountable for each service, whether that is your internal team, a managed provider, a co-managed blend, or a specialist third party. It should cover the dimensions that matter, across people, process, technology, governance and the services themselves, and it should produce something you can actually share with leadership rather than another document that stalls in draft.
An interactive template, not a static download
Because the template is interactive, it stays current as your thinking changes. You can revisit the grid, move a service from internal to co-managed, and regenerate the PDF in minutes rather than editing a slide by hand. It captures the same structure a consultant would use in a workshop, laid out so you can complete a first version of your target operating model yourself in one sitting.
What the template covers
The grid walks through the IT services a mid-market or enterprise organisation typically runs, from end-user support and infrastructure to security, cloud and out-of-hours cover. For each one you record who owns it today, or who should own it in the future state, so the finished template shows your operating model at a glance and where responsibility sits. It is deliberately practical: roles and responsibilities first, jargon last.
Frequently asked questions
-
Is there a free target operating model template?
Yes. The Managed247 Target Operating Model Builder is free to use, with nothing to install. You complete it online and download an executive PDF of your model at the end.
-
What should a target operating model template include?
At a minimum it should capture the services in scope, who is accountable for each, the sourcing choice behind that ownership (internal, managed, co-managed or third party), and the governance that holds it together, across people, process and technology.
-
Is the template for IT specifically?
Yes. This template is built around the IT function and the sourcing decisions IT leaders face, which is why it opens with IT services as the starting grid rather than generic business functions.
-
Can I edit the template after I complete it?
Yes. Because it is interactive rather than a static file, you can revisit your answers, change who owns a service and regenerate the PDF in minutes.
See your target operating model take shape.
Complete the free template in minutes, or talk it through with our UK team.