We are Managed247
Since 2009, our mission has gone beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters, their business.
We’re more than a support provider, we’re a trusted partner. Our service obsession, combined with 24/7 responsiveness and continuous improvement, forms the backbone of everything we do.
Client first. Always.
Our mission is to build long-term relationships with our clients by fostering trust and communication and exceeding their expectations in all interactions. We deliver exceptional, client‑first IT services, while making a positive impact on society and the environment.
16+
years in service
Proven experience supporting businesses across the UK, day and night.
94.1 (+1.4 YoY)
NPS score
One of the highest in the IT services industry, far above the industry average of 60.
Quality Matters
more than ever
BSI ISO27001 20000 14001 9001 held for over 10 years
Excellent
on Trustpilot
We have continually achieved an Excellent rating on Trustpilot
Meet our leadership
John founded Managed247 in September 2009 and is responsible for leading the company’s strategy. The highlight of his career so far is getting Managed247 on the Sunday Times Tech Track 100.
John Pepper
CEO & Founder
Andrew joined Managed247 in 2017. He is ACMA qualified and has previous experience in both PE/VC, multinationals and AIM listings. Prior to Managed247 , Andrew held CFO and FD positions across a number of companies in disparate sectors.
Andrew Whitford
CFO
Stephen joined Managed247 in 2010 and has been instrumental in our business growth. Prior to joining us, he had significant experience advising and deploying software and IT support services to SME.
Stephen Boardman
CTO
Harry joined Managed247 Ltd in 2017 . He is responsible for overseeing and managing the day-to-day operations, ensuring efficiency, productivity, and effective execution of our business strategies.
Harry Dhillon
COO
Matthew joined Managed247 in 2024 and leads our expanding commercial teams. He prides himself on developing long-standing, strong relationships with customers and colleagues based on collaborative work and communication.
Matthew Surtees
Enterprise Sales Director
Our customers
Events
Join our events & webinars
Human + AI: The Future of IT Service Excellence
Explore how AI and human expertise together redefine IT service delivery, incident management, and customer experience.
Inside Track 2026: Accelerate Your IT Strategy with F1 Precision
Join Managed247 and Arrow at McLaren Technology Centre to explore how F1 innovation and IT excellence converge to drive speed, precision, and resilience in your 2026 strategy.
Inside the Mind of a Hacker: Lessons from the Frontline
Real-world insights from Huntress and Managed247 experts on hacker tactics and how 24×7 SOC protection stops attacks before they spread.
The Evolving Role of the CIO: Leading Through Disruption
Explore how CIOs can lead transformation through AI, cyber resilience, and operational excellence amid constant disruption.
IT expertise that spans industries
From finance and legal to manufacturing and not-for-profit, we understand the unique pressures different sectors face, and tailor our support to meet them.
Our locations
Turn challenges into wins with the right IT partner.
We support ambitious teams with always-on IT, proven processes, and expert guidance tailored to your industry and goals.
