Managed247 vs Infinity Group
An honest comparison for UK businesses choosing between Infinity Group and Managed247, and a simple way to switch when you are ready.
Infinity Group is a UK IT services and Microsoft solutions provider. If you are comparing Infinity Group with Managed247, here is an honest look at how we are set up to deliver, and the questions worth asking any provider on your shortlist. Where they lead on Microsoft partnership, we counter with all-UK 24/7/365 delivery, NPS 94.1 and a broader certification stack.
Why UK businesses move to Managed247
- 100% UK delivery. Every engineer is a UK-based Managed247 employee. There are no offshore handoffs, ever.
- 24/7/365 service desk. Round-the-clock cover, staffed in the UK on every shift, with multilingual support for international offices.
- Built for regulated firms. ISO 27001, Cyber Essentials Plus and FSQS-registered, so finance and professional services teams onboard us with much of the due diligence already done.
- NPS 94.1. Measured every quarter, against an industry average near 60.
- Award-winning and full-stack. IT support, cloud, cyber security and consultancy under one roof, from four UK offices.
How we compare
| What matters | Managed247 | Questions to ask Infinity Group |
|---|---|---|
| UK-based delivery | 100% UK engineers, with no offshore handoffs | Is support fully UK-based, or routed offshore? |
| Service desk hours | 24/7/365, staffed in the UK on every shift | Is cover genuinely 24/7/365 and in-house? |
| Certifications | ISO 27001, Cyber Essentials Plus, FSQS-registered | Which certifications are held, and are they current? |
| Languages | Multilingual UK team for international offices | Can they support sites that do not work in English? |
| UK offices | Four: Milton Keynes, London, Birmingham, Manchester | Where are their people actually based? |
| Customer satisfaction | NPS 94.1, measured quarterly | Will they share a current, measured NPS? |
| Breadth | IT support, cloud, cyber and consultancy in one team | Can one partner cover all four? |
Switching is simpler than you think
1. Discovery call
A 30-minute call to understand your setup, current contract and the pain points you want gone. There is no hard sell.
2. Transition plan
We map a low-risk migration: knowledge capture, access, documentation and a cutover date that suits you.
3. Go live, fully supported
Your UK service desk is live 24/7/365 from day one. We handle the handover, so your team barely notices.
Frequently asked questions
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Why do businesses choose Managed247?
Buyers comparing us with Infinity Group most often value our 100% UK delivery, a genuinely 24/7/365 service desk, and proof points like NPS 94.1, ISO 27001 and Cyber Essentials Plus.
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Is switching IT provider disruptive?
Done properly, it is not. We run a structured transition with knowledge capture and a cutover date that suits you, so your team barely notices the change.
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What about our current contract?
We will review your notice period and plan the switch around it. Many clients run a short overlap for a clean, low-risk handover.
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Will our data and systems be safe during migration?
Yes. We are ISO 27001-aligned and Cyber Essentials Plus certified, with a documented, security-first transition process.
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How quickly can you take over our support?
Often within a few weeks, depending on your environment and notice period. The discovery call gives you a realistic timeline.
Comparing Infinity Group with Managed247?
Book a 30-minute discovery call and we will walk through your setup and tell you honestly where Managed247 would help.
or call 0800 033 4800