Compare

Managed247 vs ramsac

An honest comparison for UK businesses choosing between ramsac and Managed247, and a simple way to switch when you are ready.

Why UK businesses move to Managed247

Organisations comparing Managed247 and ramsac are weighing two UK-based managed IT and cyber security providers. Managed247 delivers a service desk that is fully UK-based and staffed 24/7, multi-cloud across Azure, AWS and Google Cloud, and cyber security backed by a managed SOC and MDR, all under one accountable, independently owned partner. For mid-market and enterprise teams that want round-the-clock cover and a single owner of the outcome, that is where the comparison turns.

0
Customer NPS, against an industry average of 60
24/7/365
UK service desk cover, every shift
100% UK
Every engineer is UK-based, always
As featured in: Financial Times, CRN, The Sunday Times, Business Insider, Deloitte, IT Europa and Trustpilot.
Live service status as at --:--:--
Operational
Service Desk Status
Staffed 24/7/365
Operational
LiveTrace
Platform availability
Operational
Microsoft Azure
UK regions
Operational
AWS
London (eu-west-2)
Operational
Google Cloud
europe-west2 (London)
Honest comparison

How we compare

What mattersManaged247Questions to ask ramsac
UK-based delivery100% UK-based engineers, no offshoreAsk ramsac whether the service desk is fully UK-based or partly offshore.
Service desk hours24/7, every hour of every dayAsk ramsac whether 24/7 cover is included as standard or charged as an add-on.
CertificationsISO 27001, Cyber Essentials Plus, FSQS registeredAsk ramsac which security certifications they hold and can evidence.
LanguagesMulti-lingual service deskAsk ramsac whether the desk supports languages beyond English.
Customer satisfactionNPS of 94.1Ask ramsac for a current NPS or CSAT score.
Breadth of serviceManaged IT, multi-cloud, Microsoft 365, cyber security with SOC and MDR, IT consultancyAsk ramsac whether managed IT, cloud, Microsoft 365 and security sit under one contract.
Company structureOne accountable team owning the outcomeAsk ramsac whether you get one accountable team or several handoffs.
OwnershipIndependently owned, UKAsk ramsac who owns the business and how that shapes decisions.
Multi-cloud supportAzure, AWS and Google CloudAsk ramsac whether they support Azure, AWS and Google Cloud.
MonitoringProactive, self-healing monitoringAsk ramsac whether monitoring is proactive and self-healing or reactive.

The right-hand column is deliberately neutral. It poses questions for you to put to ramsac, rather than making claims on their behalf.

Ready to switch IT provider? You can also compare Managed247 vs Advania, Managed247 vs Transputec, Managed247 vs Akita, Managed247 vs ANS Group and Managed247 vs Air IT, or explore our managed IT support service.

How it works

Switching is simpler than you think

1. Discovery and audit

We map your estate, contracts and risks, with no obligation.

2. Managed transition

We run in parallel with your current arrangement so nothing drops.

3. Go live

You move to a 24/7, UK-based service desk with a single accountable team.

The Certifications That Matter: BSI ISO 9001, ISO 14001, ISO/IEC 20000-1, ISO/IEC 27001, Cyber Essentials Plus, Great Place To Work, FSQS Registered and Government Commercial Agency Supplier.
FAQs

Frequently asked questions

  • How does Managed247 differ from ramsac?

    Both are UK-based providers of managed IT and cyber security. Managed247 adds a service desk staffed 24/7 every day of the year, multi-cloud across Azure, AWS and Google Cloud, and a managed SOC with MDR, under one accountable and independently owned partner.

  • Is the Managed247 service desk really 24/7?

    Yes. Our desk is staffed every hour of every day by UK-based engineers, not an out-of-hours answering service.

  • Where are your engineers based?

    Every Managed247 engineer is UK-based. We run no offshore service desk.

  • Which clouds do you support?

    We support Azure, AWS and Google Cloud, and we manage multi-cloud estates under one partner.

  • How quickly can we switch?

    Most organisations move in weeks, not months, through our three-step managed transition that runs in parallel with your current provider.

Talk to a UK-based expert

Book a call and see how a 24/7, UK-delivered service desk would work for your organisation.

or call 0800 033 4800